What Our Customers Are Saying
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Roland Thomas
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I had very great experience with the everyone at Bluegrass Harley Davidson!!!! They all welcomed my family and myself as if they were our family as well. I would definitely recommend many people to come check these guys out and will definitely be back to get another bike!!!!!
Gennarro Anderson -
This is one of, if not THE best dealer that I have ever been to. I didn't even come to buy a bike but left with one anyway lol. Jason is an awesome General Manager and Alex is truly helpful! The whole staff seems to care about being there and helping people have a good experience! That's how it should be! I would definitely recommend this dealership!!!
Matt Dordal -
I have a unique story. After looking for a good pre-owned Street Glide, Road Glide, or Road King, I was exhausted. I put almost 600 miles on my car driving all over Central, Eastern, and Northern Kentucky over the course of two full weekends. Everything was junk. Rusted. Dented. Damaged. Neglected. I happened to be driving home from looking at yet another misrepresented used bike, and went passed Bluegrass Harley Davidson. I called them on a whim, and I was told that they had a couple of bikes that might fit my needs. After a very short time, I rode off on a BEAUTIFUL 2010 Ultra Classic with 22,000 miles, as my family followed me home in my car. My first Harley!! While I was there, I was approved for a brand new 2019 Street Glide. I didn't pull the trigger because I wanted to make sure that the monthly payment would fit into our budget. My salesperson, Landon, was a rockstar!! Very polite and personable. He took the time to answer all of my questions. I think he was a little shocked when I rode my Ultra to the dealership the very next day to pick up my new Street Glide! Bluegrass gave me every penny I paid for the Ultra back in trade. The numbers were perfect. It needs to be said that Bluegrass Harley Davidson did what Man O' War Harley Davidson wouldn't or couldn't do. If you're in the market for a new or used bike, you should start your journey at Bluegrass Harley Davidson, and ask for Landon. He really cares about his customers, and he will go over your bike from front to back with you, making sure you know how everything works and functions. I truly couldn't be happier. THANK YOU BLUEGRASS HARLEY DAVIDSON!!! You have earned a loyal customer from Lexington!
Tim Williams -
I was very pleased by how the entire staff treated us, as this was a nerve wracking decision for me. First time buying a NEW bike and first time at a dealership. Landon made the process very simple and easy. Jason never pressured me into anything and explained my options thoroughly. We really felt at home and are proud we chose BGHD. Will definitely be back and we are looking forward to events!
Makeupbykaitlynd -
Top-notch team with the knowledge and genuine honesty that made me feel comfortable with my investment. They have earned my trust. Shelley was not listed as a team member, but she was also a part of the team described above.
David Maldonado -
My husband and I were traveling through from Southern Illinois and stopped at Bluegrass Harley Davidson to pick up a poker chip and browse. Great sales in the store and we met Jeanne who works in the clothing area. What a pleasant, fun, happy and informative employee. She is full of joy and made it a great experience. We will definitely be back. Maybe on our way back through in two weeks. Highly recommend Bluegrass Harley!
Janette Routien -
Went in to make a parts purchase...Only waited 2 minutes to get waited on. Told them what I wanted....he got it for me and we talked about it a few minutes then I was out the door! He was very friendly and knowledgeable!!! Of course I will continue to make purchases there!!!
Steve Bloch -
Brook is the best! Great friendly dealership.
Matthew Kraft -
Outstanding sales by Thumper and Jason in finance got it all in place in a timely manner!!! We had 2 bikes and decided to downsize to 1..... Great choice with help from these guys! This is #5 bought here and the next one will be purchased here also.....Thanks again!
Aurelio Vega -
I had been looking and looking...wondering whether or not this was the right time...met with Greg a couple of times...just looking until I was ready. Jeff got me to the dollar amount I needed to be at, and Jason closed the deal with last minute information. Was a great overall experience and my wife and I are looking forward to being a part of the Harley family at Bluegrass.
Scott Carpenter -
Kudos to Landon for being 9n the ball! Hooked me up with a sweet deal on a new Limited and very fair trade on my old bike. Very knowledgable about not only the bikes, but also the process. Thanks also to Jeff Pence for assisting in the deal. Very happy motorcyclist here!!!
Steven Carlisle -
I recently came in to purchase a 2019 street glide with Thumper. He worked hard to make sure I got the right bike and the best deal. He was very patient and went over the different options that I was considering and helped me with concept ideas from my old bike to the new bike. This is my second bike from Blue Grass Harley Davidson and it is service like this that brings me back.
Kyle Ohlmann -
I couldnt be happier with the experience we had at this dealership. My husband has been really wanting his first bike. We went to another dealership and had a horrible experience I didnt want to every step foot into another place. He talked me into visiting one more place , and Im so happy we walked into bluegrass. From the moment I walked in I was greeted by everyone I came in contact with. Every time I had a question it was answered promptly and respectfully. I felt like a person not just a sale, or the dreaded wife they HAD to deal with. My husband left with his first motorcycle, I left knowing we werent taken advantage of. I highly recommend Bluegrass, you wont be sorry you stopped in.
Whitney H -
Nice store layout lots of sale items good selections friendly staff
Patricia Finley -
Stopped in to get a t-shirt and stretch my legs on my way to see family in North East Indiana. Didn't hardly get off my bike and was already greeted by an employee and making me feel extremely welcome and a valued customer. Todd and Warren were great showing me the place and taking the time to figure a deal even though I had told them I wasn't looking to trade. Hands down one of the better dealerships I've been too lately. Made you feel like they wanted your business. Whenever I do get ready to trade up, they will be top of the list.
Ethan Edwards -
Everyone is friendly & always helps me! I cant say enough about Tena, Angel, Jeannie, Shelly, Sonja & the motorsport clothing. The parts dept is awesome. Thank you all!
Deborah -
We were greeted immediately! Wonderful staff! Large dealership with lots of motorcycles!
Lindy Hall Fraddosio -
I just want to say these guys Landon and the rest of crew at Bluegrass Harley made my buying experience very enjoyable.I was in a hurry they got me in and out fast and at a price I could accept.2020 CVO Limited that I will be going back to pick up .Thanks to Landon , Tim and everybody at Bluegrass Harley!!!
Harry Harn -
I've purchased two bikes here and do all my regular maintenance here as well. The staff is great and they take good care of their customers! Their inventory is impressive and they do a great job helping bike groups promote charities.
Tyrus Christiana -
Absolutely amazing dealership. No pressure sales. Everyone treats you like family and genuinely cares.
Matthew McFadden -
This dealership helped me when the dealership I bought my bike from didn't. Jason and Clayton did an amazing job at helping me get the exact parts for my 2015 Radioactive Street Glide. Thank you both so much. Looks like I will drive over an hour to get my parts now. Customer for life. Great service and people.
jody davis -
Once again thank you to the Bluegrass HD team. You helped me order the parts I needed and scheduled my service in an excellent manner. You guys are always great to me. Can't wait to see the results.
Chuck B -
Never bought a bike from a dealer before and Bluegrass made it a wonderful experience! I hate haggling and the process was simple and low-pressure. We came to terms on price and sealed the deal with no hassle. They make a big deal of a sale, too. Horns and noise makers, then a poker run around the facility. I met reps from each department and all were some of the most pleasant people I've dealt with in any retail atmosphere. My wife arrived near the end of the process and the Merchandise rep immediately asked her t-shirt size and brought my wife a free t-shirt. That's the kind of gesture that people remember; doesn't cost anything, but shows they care about their customers! I went back a week later to purchase a riding jacket and the merchandise rep on duty not only installed my armor pads but even offered to take the bag to my truck while I shopped for mirrors! These are just plain nice people who want the experience of owning a Harley to be rewarding and positive.
Ron Fox -
I took my Road King to Bluegrass Harley for new handlebars, new tires and some additional bling. The entire staff could not have been more professional. The care they took with my ride was extraordinary. Jon was the tech who worked on her and he really knows his stuff. He found an issue I was not aware of that needed to be addressed. Thank you for that. When I picked up the bike it was spotlessly detailed. She runs great and looks great as well. I dont care if youre 100 miles away from Bluegrass, you need to consider them for all your Harley needs. Kudos to Jeff Lee and his entire staff.
David Buck
Highly recommend for HD support
Staff members helpful and respectful of your time. Making you welcome upon arrival. Andrea talk on cell, Ana aided me at desk, and Tim showed me new bike on the floor. While taking care of my HD. Finally Steve explained the bill and recommended work. I would return and give them my business.